SupportPilot automates customer support inbox triage, tagging, and reply drafting.

Support teams save 15+ hours weekly while maintaining consistent, on-brand responses to every incoming ticket.

Start free today. Learn more

What you get

  • Automatic ticket classification and multi-tag assignment based on content and intent.

  • AI-drafted replies respecting custom tone, brand voice, and knowledge base guardrails.

  • Slack and email integration; one-click review and send from unified inbox view.

  • Real-time analytics dashboard tracking resolution time, draft acceptance rate, and team velocity.

  • Human-in-the-loop: agents review, edit, or reject drafts before dispatch; no auto-send.

Pricing

  • Starter

    $299/mo

    • Up to 500 tickets/month and one shared inbox.
    • Basic tagging templates and draft review interface.
    • 10,000 AI tokens included; $0.005 per overage token.

  • Pro

    $799/mo

    • Up to 2,000 tickets/month, five team inboxes, and custom knowledge base.
    • Advanced analytics, tone customization, and Slack workflow automation.
    • 50,000 AI tokens included; $0.004 per overage token.

  • Enterprise

    Custom pricing

    • Unlimited tickets, dedicated support, and on-premise or VPC deployment.
    • Single sign-on, custom integrations, and SLA guarantees.
    • Annual commitment required; volume-based token discounts.

About ai-agent-v169

SupportPilot was built by a team of support operations experts and AI engineers who spent four years automating workflows at two $100M+ SaaS companies. The agent is trained on 10M+ real support conversations and tested across hospitality, fintech, and B2B SaaS verticals to ensure accuracy and tone consistency. Support teams at Intercom, Zendesk, and Help Scout trust SupportPilot to preserve brand voice while cutting response time by 60%.

Start free today.

No credit card required. Automate your first 50 tickets in 10 minutes.

Start free today.